Frequently Asked Questions

Q1. What services do you offer?

A1. We offer a wide range of services including residential and commercial relocation, packing and unpacking, loading and unloading, transportation, vehicle transport, and storage solutions.

Q2. How do I book a move with Shreedhan Packers and Movers?

A2. You can book with us by calling our customer service hotline, filling out our online inquiry form on our website, or visiting our office. One of our representatives will guide you through the booking process and discuss your requirements.

Q3. How much will my move cost?

A3. The cost depends on several factors such as the distance of the move, the size and weight of your belongings, and any additional services you may require. Contact us for a free estimate, and we'll be happy to provide a customized quote based on your specific needs.

Q4. Do you provide packing materials?

A4. Yes, we provide high-quality packing materials such as boxes, bubble wrap, and protective coverings to ensure the safety of your items during the move. If you choose our full-service package, our team will handle all aspects of packing for you.

Q5. How do you ensure the safety of my belongings?

A5. We use industry-standard packing materials and techniques and employ trained professionals to handle your items with care. We also offer insurance options to provide additional protection for your valuables during transit.

Q6. How far in advance should I schedule my move?

A6. We recommend scheduling at least 2-4 weeks in advance, especially during peak moving seasons. This allows us to plan and accommodate your specific moving needs.

Q7. What items are restricted from moving?

A7. For safety reasons, we cannot move certain hazardous materials such as chemicals, paints, explosives, and flammable items. Our team will provide a list of items that should not be packed with your belongings.

Q8. Can I move my vehicle along with my household items?

A8. Yes, we offer vehicle transportation services for cars, bikes, and other vehicles. Our team will ensure that your vehicle is safely loaded, transported, and delivered to your destination.

Q9. Do you offer storage facilities?

A9. Yes, we provide secure, climate-controlled storage facilities for short-term or long-term storage needs. Your items will be stored in a clean, safe, and monitored environment until you're ready for delivery.

Q10. What happens if there is a delay or unexpected issue during the move?

A10. Our team will keep you informed throughout the process, and we work hard to minimize any delays. In the case of unexpected circumstances, we will provide updates and work towards a swift resolution.

Q11. How can I track my shipment?

A11. We offer tracking services for our moves, allowing you to monitor your shipment in real-time. You can contact our customer service team for updates or access tracking details through our website.

Q12. What payment methods do you accept?

A12. We accept a variety of payment methods, including cash, credit/debit cards, bank transfers, and UPI payments for your convenience.

Q13. Are there any hidden charges?

A13. No, we believe in transparency. Our quotes include all anticipated costs, and any additional services will be discussed with you in advance. There are no hidden charges.

Q14. Can I reschedule my moving date if needed?

A14. Yes, you can reschedule. We understand that plans may change, and we will do our best to accommodate your new date. Please inform us as soon as possible so we can make the necessary arrangements.

Q15. Who can I contact if I have additional questions?

A15. Our customer service team is available to answer any additional questions. Feel free to reach us through our hotline, email, or by visiting our office.